Now Hiring - Senior Technical Account Manager - Boston Laboratories in Natick, MA

U.S. Benefits

What are some of the benefits and perks of working at MathWorks?

• 401(k) matching

• Quarterly profit-sharing plan

• Tuition reimbursement

• Paid Volunteer Time

• Fitness and Recreation

• Wellness center

• Training and Development

• Relocation Assistance Provided

MathWorks has a hybrid work model that enables staff members to split their time between office and home. The hybrid model provides the advantage of having both in-person time with colleagues and flexible at-home life optimizations. Learn More: [please apply online] Are you passionate about MATLAB and Simulink? Do you enjoy sharing your passion with others? Do you enjoy solving technical and business challenges? If so, you may be a perfect fit for an Application Engineering role that supports select government-affiliated research institutes.

You will utilize your technical expertise in signal processing systems and industry knowledge to gain a deep understanding of the customer's workflows and key projects. You will partner with them to facilitate the successful implementation of MathWorks tools. You will help teach end users to be proficient in MATLAB.

Application Engineers can develop broad technical expertise across many MathWorks products, go deep into technology areas of interest, work on cross-functional teams, and advance into leadership roles throughout MathWorks. Join us and become a trusted advisor that helps guide critical national security programs.

MathWorks nurtures growth, appreciates diversity, encourages initiative, values teamwork, shares success, and rewards excellence.

• From engineers to executives, engage with customers to identify their key technical programs and critical business issues.
• Build and maintain long term relationships with decision makers and end users.
• Serve as the initial point of contact for all complex technical inquiries.
• Scope technical projects and coordinate with MathWorks experts to resolve customer issues in specialized application areas.
• Prepare and deliver presentations and product demonstrations that highlight how MathWorks tools address customer needs.
• Advocate internally on behalf of the customer to improve MathWorks products and influence the company’s direction.
• Collaborate with sales account managers, other technical specialists, and marketing partners at MathWorks in crafting and executing a comprehensive account development plan.

• Due to the nature of clients being served, US citizenship is required for this position.
• Degree(s) in engineering, mathematics, computer science, or equivalent experience
• Outstanding verbal and written communication skills
• Strong desire to work directly with customers and an affinity for business development

Experience in any of the following is a plus:

• Experience working for or with a UARC, FFRDC, the US Army, US Navy, US Air Force, NASA, DARPA, and/or MDA
• Experience with aerospace platforms (aircraft, spacecraft, etc), cybersecurity, autonomous systems, wireless or radar systems
• MATLAB/Simulink experience
• Proficient with signal processing and DSP techniques such as spectral analysis, filter design, and signal feature extraction
• Experience with implementing tasks for applications with signal data, such as signal classification, signal processing, and signal prediction or regression
• Experience developing and delivering technical presentations
• Technical sales experience
• Project management experience
• Experience developing computer models and simulations
• Active security clearance

• A bachelor's degree and 7 years of professional work experience (or a master's degree and 5 years of professional work experience, or a PhD degree, or equivalent experience) is required.
• Programming experience with MATLAB
• Candidates for this position must be authorized to work in the United States on a full-time basis for any employer without restriction.
• Visa sponsorship will not be provided for this position.